FAQs

FAQs

Got questions about Maniac? Don’t sweat it! Slide into our FAQ section where we’ve got all the answers for your Spring Break queries. 

If you need additional help, please contact us at help@maniac.cards or click the live chat button in bottom right of your screen.

Maniac is 18+ in Panama City Beach and South Padre Island. You must be 21+ to use the card in Fort Lauderdale.

Your digital pass will be sent via text message to you at checkout. If you didn't receive it, email help@maniac.cards.

To pick up your physical card, bring your receipt to the Maniac booth in your destination. You can also show your mobile wallet Maniac pass too.

Maniac offers 3 cards. A digital Maniac Membership, Maniac Card, and a Maniac VIP Card. Each card offers different benefits. To unlock all savings and benefits, make sure to purchase the Maniac VIP card. 

Maniac and Maniac VIP Cards are good for 7 days. When you purchase you will select what week you're traveling. The weekly programs start Saturday and run through to Friday the following week.

To see the difference between the options, click here. Pick your destination and explore the program options. 

New for 2024 Maniac is offering Google or Apple Wallet Maniac passes. These are sent to you after checkout. This is all you need. You can pickup a physical card in market if you want to use that instead. 

If you lose your physical card, continue with your digital pass, or you can purchase a new card at full price. There are no free replacement cards. 

Maniac VIP Card offers extended entry times. The Maniac cards are valid during select times only.

Not at all! If you're 18+ in Panama City Beach or South Padre you're good.

Fort Lauderdale is 21+.

Your safety is our top priority. We have comprehensive safety measures in place, including onsite security, and crowd control measures. We also encourage all participants to party responsibly.

Please refer to our refund policy on the website. Generally, tickets are non-refundable, but you may be eligible for a refund under certain circumstances. Please contact us here.

Absolutely! We strive to make our events accessible to everyone. Please contact us in advance so we can accommodate your specific needs.

While there's no strict dress code, we encourage you to dress comfortably for a beach environment. For themed events like paint and foam parties, we recommend wearing clothes you don’t mind getting messy.

Once you complete purchase, your digital Maniac card is ready to go. If you choose to pickup your physical card once you arrive at your destination, we will scan your digital card and issue a physical card. These will be linked and both will be usable.

If you didn't receive your digital card after checkout, please click link on confirmation email to download again. If you're still having issues, contact us at help@maniac.cards

BOOK YOUR SPRING BREAK TRIP

As Spring Break veterans, we know how to plan the perfect experience. Book your hotel packages through our partners at StudentEscape. They books tons of rooms a year while locking in specials rates, and then pass the savings along to you. Every location has on-site staff, private hotel check-in, and special events for StudentEscape travelers. 

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